Richard Jay at The Clean Show – insights from North America’s leading laundry and textile care event

Matthew Manterfield and Grant Warner had the privilege of representing Richard Jay at The Clean Show 2025 in Orlando, Florida – North America’s largest exhibition dedicated to laundering, dry cleaning, textile care services, supplies and equipment.

Held across 23-26 August 2025, the event drew together thousands of professionals from across the globe, creating an unparalleled opportunity to connect, explore innovation and bring valuable insights back to Australia.

Setting the global agenda for laundry and textile care

The Clean Show offers a global forum where technology, sustainability, partnerships and customer experience converge – setting the tone for how our industry continues to evolve worldwide. For Richard Jay, attending The Clean Show 2025 offers us the opportunity to stay ahead of international trends; from sustainable laundry practices to smarter ways of delivering customer value, ensuring we continue to deliver world-class solutions to our clients.

Embracing the social media generation

One of the event’s standout sessions explored how younger consumers increasingly turn to social platforms for lifestyle choices – from fashion to home care. The presentation showed how fresh, values-driven storytelling can reshape perceptions of garment care. For our team, these insights reinforce the importance of digital innovation and customer engagement in helping our clients excel in a changing marketplace.

Innovation in commercial laundry

Advancements in the sector were front and centre at The Clean Show. Exhibitors and thought leaders showcased how technology, smarter equipment and new business models are reshaping the laundry and textile care sector. From transformative changes in laundromat operations to more efficient service delivery, the event highlighted how fresh thinking continues to drive the industry forward to meet the evolving needs of customers worldwide.

For Richard Jay, this reaffirms our focus on working with trusted partners like Electrolux Professional, LG, Tolon and others to deliver innovative, future-ready solutions across the Australian market. The takeaway for our team was clear – service excellence goes beyond supplying quality equipment, it’s about building experiences that drive long-term loyalty.

Bringing global insights back to Australia

Attending The Clean Show was about more than just networking – it was about learning, sharing and connecting with global peers, and helping us ensure that Australian businesses benefit from the latest international advancements.

The lessons learned in Orlando will continue to shape how we:

  • Introduce cutting-edge laundry equipment and technology
  • Support clients with sustainable, efficient solutions
  • Build stronger partnerships through our commitment to customer care.

Richard Jay’s presence at The Clean Show 2025 is a reflection of our ongoing mission – to keep our clients ahead of the curve and supported by the very best the global laundry industry has to offer.