We know laundromats

Richard Jay has helped to establish and upgrade
hundreds of laundromats across Australia –
more than any other company in the country.

Delivering laundry excellence for 50 years

Richard Jay launched in 1969 as a single laundromat in Adelaide, and since then we’ve helped hundreds of Australian families build successful laundries.

With five decades of experience, we understand what it takes to succeed in the laundry business. We can guide you on your journey to becoming a successful business owner, and help you identify great locations, design layouts and choose shopfittings that will make your store stand out, future-proofing your business against the competition.

We also offer a wide range of laundry solutions, including Australia’s largest inventory of spare parts and market-leading aftersales support.

Download the laundromat investment guide

Industry-leading store design

Laundries have changed significantly over the years – they’re now attractive places to spend time, with innovative store designs and beautiful shop fittings.

At Richard Jay, we have a host of tools and mentorship programs that help you create a customer-centric store that drives repeat business and referrals.

Many stores now offer:

  • Free Wi-Fi
  • Vending machines
  • Comfortable seating areas
  • Folding tables
  • Laundry tips signage
  • Pet clothes washing.

Flexible cashless payment solutions

To cater to our diverse customer requirements, we provide three cashless payment solutions:

Nayax Onyx
This innovative device offers tap payment at the point of use, simplifying the user experience. It’s a great choice for investors who want to transition customers away from coin to cashless transactions and minimise ongoing transaction costs.

This Australian-owned, Brisbane-founded company led the way for mobile payment solutions in Australia, offering payment through mobile phone or Kiosk. It’s now available in many markets around the world, making it easier for customers to go cashless.

Founded in Melbourne, this Australian-owned company pioneered the Kiosk payment solution in Australia offering a customer-friendly experience and driving down transaction fees. It also offers best-in-segment analytics to help owners understand trends and make data-driven decisions that can be accessed from anywhere in the world.

In addition to these cashless solutions, we also offer traditional, reliable coin payment mechanisms for customers who prefer cash.

Automatic detergent dosing

These days, more and more laundry stores are moving away from manually dosed detergents and softeners, as manual dosing can be messy, wasteful and time-consuming. Automatic detergent dosing is a cleaner, more efficient solution that can save you money and time in the long run.

Today, almost all equipment we dispatch is prepared for automatic detergent dosing. Richard Jay imports and distributes Brightwell dispensers, which are some of the most reliable and efficient automatic detergent dosing systems in the world. We also offer a range of detergents and softeners that are specifically designed for use with automatic dosing systems and are manufactured in Australia.

The benefits of wet cleaning

Wet cleaning is a growing trend in the laundry industry, and for good reason. It’s an environmentally friendly alternative to dry cleaning, and offers store owners an additional source of revenue by allowing them to process delicate items that would have previously needed specialised dry-cleaning equipment.

Richard Jay is proud to promote Lagoon Advanced Care from Electrolux Professional  a state-of-the-art system that uses water and gentle detergents to clean delicate items without the use of harsh chemicals. It is also the only wet cleaning solution certified by Woolmark as suitable for the cleaning of delicate wool garments labelled for dry-clean only.

Outstanding commercial laundry equipment

Richard Jay offers a variety of commercial and industrial washers and dryers, including LG and Electrolux Professional products.

LG’s Commercial Laundry products are designed for 10,000 cycles and a compact footprint, offering best-in-class innovation in two sizes: 10kg and 15kg capacity.

Electrolux Professional Laundry products are designed for 30,000 cycles and offer an optimal wash and dry experience, with sizes from 9kg to 33kg.

Explore our best selling

Commercial Washers

Commercial Dryers