Investing in a laundromat fitout is a major decision — and one that should deliver value well beyond day one. Whether you’re opening a new vend store or upgrading your existing site, the most successful laundromats are those designed with the future in mind.
At Richard Jay, we help laundromat owners across Australia to create fitouts that attract customers, maximise efficiency and scale seamlessly with demand. Here’s how to approach your planning process to avoid common pitfalls while setting your business up for long-term success.
Start with an operational needs assessment
Before choosing machines or planning your layout, it’s crucial to understand how your laundromat will operate both now and in the future. Consider:
- Expected customer numbers and peak usage times
- Types of loads your customers will process (e.g. bedding, towels, clothing, bulky items)
- Payment preferences (cash, card, app-based)
- Space requirements for seating and folding
- Compliance with safety, accessibility and hygiene standards.
Our team begins every laundromat fitout with a discovery session to assess current and projected needs. This ensures capacity, equipment choices and layouts are tailored to your customer base and business goals.
Choose equipment that matches your growth plans
It’s tempting to choose machines based solely on your immediate budget or current demand, but short-term thinking can limit growth and lead to costly upgrades. Instead, look for:
- Flexible capacity with a mix of small, medium and large washers/dryers to suit different load sizes
- Energy and water efficiency to reduce running costs and improve sustainability
- User-friendly controls for a better customer experience
- Smart features such as remote monitoring, cycle data and maintenance alerts.
We recommend reliable, high-performance brands like Electrolux Professional — trusted for their durability, low operating costs and customer-friendly design.
Future-proof your store layout
Your laundromat’s layout impacts both customer satisfaction and operational efficiency. Plan for:
- Smooth customer flow
- Adequate space for folding stations, machines and seating
- Clear access for servicing and restocking
- Safety and accessibility compliance
- Infrastructure for potential future additions like more machines or new payment kiosks.
Richard Jay’s design team creates layouts that look great, work efficiently and allow for easy scaling as your business grows.
Plan for ongoing service and maintenance
Even the best machines need regular servicing to perform at their best. Protect your investment by:
- Partnering with a service provider that offers national coverage
- Scheduling preventative maintenance from day one
- Choosing machines with remote diagnostics to speed up repairs and reduce downtime.
Our tailored service agreements reduce downtime, keeping your customers happy and your business running smoothly.
Design a laundromat that supports your growth
Your laundromat should work as hard as you do. By planning a fitout that’s future-ready, you’re not just attracting customers today — you’re building a business that’s efficient, cost-effective and ready to grow for years to come.
Ready to get started on your laundromat fitout?
Speak with the Richard Jay team about your needs – we’ll help you to create a space that’s inviting, efficient and built for long-term success.
