When it comes to commercial laundry, it’s not just the equipment that matters – it’s the people behind it. Having reliable, expert service and support can be the difference between a smooth-running laundry and costly, disruptive downtime.
That’s why national coverage isn’t a nice-to-have – it’s essential. Whether you’re running a single-site operation or managing multiple locations across the country, partnering with a provider that offers consistent, Australia-wide support means your business stays in control, wherever it’s located.
Fast response, no matter where you are
Unexpected equipment issues can happen at any time, but what matters is how quickly they’re resolved. With over 200 accredited service partners across every state and territory, Richard Jay is uniquely positioned to respond rapidly – from capital cities to remote regional communities.
Our localised support model ensures that wherever you are in Australia, you’ll receive the same high standard of service with qualified technicians who understand the equipment, environment and urgency of your needs.
One partner, national reach and end-to-end reliability
Working with multiple providers for service, maintenance and installation can lead to inconsistent outcomes, unclear communication and administrative headaches. Richard Jay provides a single point of contact with fully integrated support from consultation through to post-installation servicing.
Our clients benefit from:
- Centralised coordination and national service-desk support
- Consistent equipment expertise across Electrolux Professional and other commercial brands
- Tailored preventative maintenance plans that reduce downtime by up to 30%
- Service tracking and reporting, offering full visibility across multiple sites.
Supporting your growth across locations, states and sectors
From aged care and healthcare to hospitality, education and correctional facilities, our national footprint means we can scale alongside your organisation. Whether you’re opening new sites, upgrading equipment or consolidating service contracts, our experienced team ensures your laundry operations grow smoothly and sustainably.
Real expertise, backed by real people
At Richard Jay, we don’t just install machines and disappear. Our service technicians are trained, accredited professionals who are supported by a national operations team and a customer-focused service desk. We take pride in building relationships with our clients – understanding your operational pressures and delivering solutions that make a tangible difference.
Service you can rely on
With decades of experience and Australia’s most extensive commercial laundry service network, Richard Jay gives businesses across the country confidence, clarity and peace of mind.
Need a technician fast? Call 1300 RICHARD or email service.desk@richardjay.com.au to schedule a visit.
